Midtown Comics Customer Testimonials
Please let your boss know that I give my compliments to Midtown’s customer service, which has always been very accessible and helpful. I have had to use Amazon’s customer service system and it is nowhere near Midtown’s.
-Tim A, Seekonk, MA
Thanks to Midtown, you can participate in Free Comic Book Day from 4 states away! I appreciate the fantastic service and amazing abilities of the fulfillment staff in allowing me to obtain the FCBD offerings that I was interested in when my local shops weren’t participating.
Many thanks Gerry and Hal to another job well done and outstanding service provided! You’ve exceeded expectations once again! FCBD 2013 HERE WE COME!!
-Eric L., Chesapeake, VA
In response to the Geoff Johns/Jim Lee signing event on May 11, 2012:
I really wanted to let you and the other guys at MC know that I am a big fan of what you do in terms of events (like tonight), promotions–and the effort that you make to connect with the customers.
I have to say that this was by far the best event you have held (which I have attended) because of the effort that was put forth to inform the attendees of what to expect, and also the updates posted periodically throughout the day. Certainly made it an easy experience…as I heard many people comment while on line tonight.
Keep up the great work! Hope to connect at some point soon.
Thanks again for the pictures–came out great!
Time for some most needed odinsleep.
Two days ago I received my order in perfect condition, I´m really glad. The comics are amazing and the service is wonderful. You have a client forever! I´ll return to buy again, soon. Special thanks for the operators on the Live Chat, that guided me and helped things work out!
Have a nice day. Midtown is terrific !!!
-Wellington D., Belo Horizonte, Brazil
Just wanted to drop a quick line to thank you for the quick turnaround on my order, and to let you know how impressed I am at the quality of packaging… Simply wonderful. The books arrived in fantastic shape! Your site is amazing, the selection and prices are great… Midtown is precisely what I’ve been looking for since our local shop closed its doors some time back. The attention to detail in the shipping alone would have won me over.
Suffice to say, you have a customer for life.
-Brian S., Phoenix, AZ
My local brick and mortar shop closed down within the past year, and I had figured it would be a bit more of a hassle getting my subscription from the interwebs, but it turns out I was completely wrong. Thank you very much for your prompt and kind customer service.
-Bryan G., Medford, MA
I just wanted to send you guys a quick email to say thank you. I live in Australia and recently placed an order with you to try and track down some comics I’ve been unable to grab here (some back issues, you had most of them). I hadn’t bothered before because I figured it would be slow and expensive to post to Australia, but to my surprise my order showed up in less than 10 working days! I am already looking at placing another order with you! Thanks for your amazing (and fast) service!
-Danny T. Windaroo, Australia
I just received my first e-mail (Newsletter) from @MidtownComics and this has to be the best newsletter I’ve ever read/seen.
-Cruz Jr. via Twitter
I received order #700948 yesterday and I must say that your website is the very best comic book website in terms of quality, availability, and price. I could not be more pleased with the order. Thanks a lot.
-Chris B., Lockport, IL
Received my order today and I am more than pleased. The packaging job was awesome and I love your inclusion of self sealing bags with the books, and the grading of the books is a nice informative touch. Read and protect right away! I’d had questions at the start and received a prompt response. I was given advance information about my order and an immediate refund for the few items unavailable. The overall handling of my order from start to finish was nothing short of perfect customer service.
-Eric H., Lynn, MA